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Windows hang at loading screen and cannot get in Safe Mode.
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#1 By 97937 (121.216.213.24) at Monday, January 28, 2008 04:10:13 AM
Please help me. I tried restarting my computer this morning but it hanged on the loading screen. I am using Window XP Professional. I then tried to enter Windows in Safe mode but it hangs after this last loading thing. multi(0)disk(0)rdisk(0)partition(1)\windows\system32\drivers\mup.sys Does anyone know what's the problem and a way i can resolve this without formatting my computer? I have a lot of data that i don't want to lose [emote|:(]

#2 By 655 (68.89.165.230) at Monday, January 28, 2008 04:22:57 AM
Did you install a particular program or download something prior to this happening? ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 700C - P4 1.8gz, 1gig RAM, ATi Radeon 9550; SB Audigy SE; Windows Vista Business, Photoshop CS3, Nikon D200

#3 By 97937 (121.216.213.24) at Monday, January 28, 2008 04:41:37 AM
[QUOTE]Originally Posted by Jedi Master: Did you install a particular program or download something prior to this happening? [/QUOTE] No. I have not downloaded anything besides maybe a few JPEG and an AVI. The weird thing is, is that this has happened to me before. And after 2 weeks, i decided to check again. and... Surprisingly...my computer loaded up in safe mode! then i decided to do a system restore and my windows was working again. Now it's back to square one. Any solutions at all? [emote|:(]

#4 By 655 (206.83.48.4) at Monday, January 28, 2008 07:29:53 AM
One thing that you might want to try first is to reboot with your WinXP CD in and go into the Recovery Console. http://support.microsoft.com/kb/314058. This may at least get your computer to a point where you can backup your data. BTW, what antivirus are you running? ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 700C - P4 1.8gz, 1gig RAM, ATi Radeon 9550; SB Audigy SE; Windows Vista Business, Photoshop CS3, Nikon D200

#5 By 97937 (121.216.213.24) at Monday, January 28, 2008 08:37:58 PM
Thank you so much for the help. I will look into it asap! The only anti virus program i am running at the moment is AVG. Nothing else.



 

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