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Gates
and Ballmer Outline Blueprint to Reinvent Microsoft
Executives Announce Company Realignment to Better Focus on
Customers, Refresh Company Vision and Lay the Foundation for Meeting the
Challenges of the Future REDMOND, Wash. - March 29, 1999 -Microsoft
Corp. President Steve Ballmer and Chairman and CEO Bill Gates today outlined a
fundamental realignment of the company designed to meet the needs of its
customers well into the next decade. The two executives outlined a shift in its
organizational structure to establish business divisions based on the
requirements of core customers. The business division leaders will think and act
in parallel, each empowered with driving product planning and marketing
strategies for their respective customers. The customer-focused parallelism
represents a move away from the alignment by products and technologies that had
served the company since its inception.
"This new structure is part of the reinvention of
Microsoft," said Ballmer. "Software is going to play a far broader
role in our lives than we can even imagine today. When we took stock of our
ability to meet these future opportunities, it became clear that we were
organized to meet today's needs but not those of the next decade. We realized
that we needed to renew Microsoft by focusing on three core issues: First, we
needed to update and refresh our vision. Second, we needed to get closer to our
customers' needs and requirements. Third, we needed to empower customer-focused
groups to work more autonomously and in parallel," added Ballmer.
"Our original vision of 'a computer on every desk and in
every home' is still extremely relevant," said Gates. "Looking to the
future, our vision is much more expansive. We see a world where people can use
any computing device to do whatever they want to do anytime, anywhere. The PC
will continue to have a central role in this future, but it will be joined by an
incredibly rich variety of digital devices accessing the power of the Internet.
We want to give people the power, connectivity and ability to choose how they
want to use computing in their lives," Gates added.
Alignment for Greater Customer Focus, Execution of Priorities
Ballmer and Gates stressed that refreshing the Microsoft
vision and driving an organizational structure focused on customer needs would
help the company execute against its key priorities:
Making the Microsoft® Windows® 2000
operating system more scalable, reliable and available, and continuing to
deliver solutions that simplify management and reduce total cost of ownership
for this very important IT platform
Improving information flow for the knowledge worker, including
the mobile worker, by providing end-to-end knowledge management solutions
Building an architecture that lets developers target a broad
range of devices and simplify development of second-generation Web applications
Bringing online consumers and businesses together by
delivering the best online experience for consumers, and by delivering an
integrated platform of products and services that will help businesses of all
sizes utilize the Internet as the ultimate marketplace
Developing a new generation of consumer-friendly PCs that are
simple, stable and so easy to use they will meet the needs of anyone in the
family
Ensuring power and connectivity for the explosion of new
devices emerging to complement the PC
The new structure more closely maps to Microsoft's core
customers: the IT manager, the knowledge worker, the developer and the consumer.
Following are the new business groups and their leaders:
Business and enterprise division.
Jim Allchin, senior vice president. Vice President Brian Valentine will lead
development, which will focus on software technology for the information
technology customer. Deborah Willingham will serve as vice president of
marketing for this division.
Consumer Windows division. Jim
Allchin, senior vice president. David Cole, vice president, will lead this
division, which will focus on evolving the Windows platform for the consumer.
Business productivity group. Bob
Muglia, senior vice president. This group will focus on meeting the needs of the
knowledge worker. Rich Tong will serve as vice president of marketing.
Developer group. Paul Maritz, group
vice president. This group will focus on the developer customer. Tod Nielson
will head marketing for this group.
Consumer and commerce group. Brad
Chase, vice president, and Jon DeVaan, vice president. This group will focus on
bringing together consumers and businesses online.
How the Structure Will Work
Leaders of these major business divisions will be empowered
with driving product planning and marketing for their respective customers,
allowing more focused and streamlined prioritization, goal setting and
accountability for each business division. While each business division will
manage its own internal functions in parallel, members of the various groups
will still partner across the company where appropriate. For instance, the
consumer and commerce group and consumer Windows division can be expected to
ally on marketing programs. Certain core processes and infrastructure tools to
ensure marketing, management and engineering effectiveness will be shared across
group lines.
The company has also created the home and retail products
division, which will operate outside of the four core business divisions. It
will focus on consumer-targeted products such as games, input devices and
Microsoft's reference products. It will be headed by Vice President Robbie Bach,
reporting to Senior Vice President Orlando Ayala. Vice President Steve Schiro
and Vice President Rick Thompson will partner with Bach on this business.
Business Leadership Team Replaces Executive Committee
Ballmer also announced the formation of a new business
leadership team, a subset of the executive staff who will meet with Gates and
Ballmer for a full day each month to ensure the company is on track with its
vision, planning and processes, and that cross-company issues are elevated and
resolved. This team will replace the executive committee formed in December 1996
as the most senior-level decision-making team at the company. Members of the
team will include Jim Allchin, Orlando Ayala, Steve Ballmer, Brad Chase, Jon
DeVaan, Bill Gates, Bob Herbold, Joachim Kempin, Greg Maffei, Paul Maritz, Mich
Mathews, Bob Muglia, Bill Neukom and Jeff Raikes.
In a related announcement, Microsoft made the following
organizational enhancements and promotions:
Greg Maffei, currently chief financial officer, gains the
additional title of senior vice president, finance and administration, and added
responsibility for the company's procurement and real estate.
Tod Nielsen, currently general manager, developer relations,
becomes vice president, developer marketing.
Mich Mathews, currently general manager of corporate public
relations, becomes vice president, public relations.
Nick MacPhee, currently general manager, corporate services,
becomes vice president, operations.
Bill Henningsgaard, currently general manager of corporate
accounts, becomes vice president, Western region and South Pacific.
Paul Gross, vice president, will be responsible for server
software products for the business productivity group.
John Connors, vice president, will run enterprise, education
and organization customer sales.
Moshe Lichtman, vice president, will drive business outside
the United States for the consumer and commerce group.
Rick Devenuti becomes vice president and chief information
officer. Copyright (C)
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